Rip Off Britain (2009)

S18E12 Bank devalued our house after approving our mortgage

A couple is blindsided when their bank suddenly denies their re-mortgage application, citing issues with their home's construction—even though the same property was approved for a mortgage just five years ago. The team steps in to investigate what’s changed and why the bank is now refusing to lend, uncovering a tangled trail of shifting policies and overlooked structural details.