The Hotel Inspector (2005)

S21E06 Plume of Feathers

Alex travels to the Malvern Hills in Worcestershire, where she takes on one of her most difficult challenges yet: 24-year-old landlord Hendrik, who has never once worked behind a bar. Determined to turn both the pub and its owner around, Alex realizes that Hendrik doesn’t just need business tips—he needs to find his confidence and learn to lead.